SMS Messaging Terms and Conditions

Effective date: August 2026

Prime Cleaning Services LLC

705 Lakeview Plaza Blvd, Suite L

Worthington, OH 43085, United States

Phone: (614) 401-7197

These terms govern the SMS (text message) program of Prime Cleaning Services LLC and supplement our Privacy Policy and Terms of Service.

1. Consent for SMS Communication

We only send text messages to individuals who have expressly agreed to receive them.

Consent is provided by checking the dedicated SMS opt-in box on the “Get Your Free Quote” form on our website. This box is not pre-checked and must be actively selected by you.

Providing your phone number alone does not constitute consent to receive SMS messages. SMS consent is separate from and independent of submitting the form, and is not a condition of requesting a quote or purchasing our services.

2. Types of SMS Communications

Once you have provided consent, you may receive messages regarding:

Follow-up on your quote request
Scheduling, confirmation, and reminders for cleaning services
Changes, delays, or rescheduling
Updates about services you have booked
Responses to questions you send us

We do not send promotional or marketing text messages under this program.

3. Message and Data Rates

Message and data rates may apply.

4. Messaging Frequency

Messaging frequency may vary depending on your request and the services you have booked.

5. How to Opt Out

Reply STOP to any message you receive from us. You will receive a confirmation, and no further messages will be sent.

To resume receiving messages, simply provide consent again through the form on our website or by contacting us.

6. How to Get Help

Reply HELP to any message to receive support information.

You may also contact us at (614) 401-7197 or primecleaning@primecleaning.co.

7. Privacy of Consent Information

Information collected through the SMS consent and opt-in process — including your phone number and the record of your authorization — is not shared with third parties.

This information is not sold, rented, or shared with third parties for marketing purposes or unsolicited communications.

8. Message Delivery

Mobile carriers are not liable for delayed or undelivered messages.

9. Changes to These Terms

We may update these terms from time to time. Any changes will be posted on this page with a new effective date.